FREE WEBINAR : PWC Strategic Planning Webinar

Thu 3 December 2026
10:30am - 11:30am (UTC+10:00) Canberra, Melbourne, Sydney
Online

Register Now

 Strategic Planning for Approved Providers

You're invited to join an exclusive virtual webinar session on strategic planning for approved providers. This session is designed to strengthen your business knowledge and help you build a strong, thriving service for the children and families you support.

ACA Victoria and PwC are proud supporters of the early childhood education and care sector, and this session is designed to improve your business acumen and performance.

Presented by Tamara Brown and Ayu Khalid from PwC, this session will demystify strategic planning and give you practical tips and tools to document, monitor and deliver the intended direction of your business.

In this session, you will learn:

  • What a strategic plan is and why you should have one, including how it guides decision making and resource allocation, drives accountability against common goals, increases overall business value, brings your employees along on the journey, and supports succession planning.
  • What to include in a strategic plan, covering your vision statement, values, SMART goals and objectives, performance metrics (KPIs), stakeholder alignment, and why the plan should look out three to five years and be accessible to everyone in your organisation.
  • Real examples of vision statements, values and goals used across the sector, such as achieving 80% occupancy within 12 months, increasing your NQF rating, lifting profitability by 5%, improving staff retention, or opening a new centre in the next one to two years.
  • Practical templates you can use straight away, including a strategy on a page, a goal and action plan template, and an example childcare centre balanced scorecard with metrics and targets for occupancy, EBIT to revenue, rent to revenue, salaries and wages to revenue, NQS and NQF ratings, workplace incidents, family feedback, community engagement, turnover, employee satisfaction and training participation.
  • How a reporting platform can track your childcare KPIs month to month, including occupancy, revenue per place, rent per child, payroll and employee costs to revenue, EBIT to revenue, EBITDA, cash on hand, and revenue and EBIT growth, so you can quickly see what is on track and what is off track.

This session is suitable if you have been thinking about putting a strategic plan in place but have not got there yet, have a plan that may have been set and forgotten, are looking to upskill your business acumen and progress in your company, want to understand the key goals and KPIs that drive a childcare business, or are a business owner planning for growth, value or succession.

 

Speakers

Tamara Brown

Partner in PwC

Tamara is a Partner in PwC’s Private Clients practice with 25 years' experience working with privately owned groups to help them grow and realise value. In recent years, Tamara has led the firm’s childcare practice - presenting at many key childcare seminars with respect to strategy, growth and benchmarking as well personally acting for a number of childcare groups across Australia.

Ayu Khalid

PwC Private Manager

Ayu Khalid is a Manager in PwC's Private Clients Tax team with more than five years’ experience working with privately owned businesses to provide tailored business advisory, tax consulting and compliance services. Ayu has a strong passion for the Early Childhood Education and Care sector and has been an active supporter of Australian Childcare Alliance's initiatives for the sector.

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